Refund and Returns Policy
At Vapes and Gummies we want you to be happy with what you get. If you are not completely satisfied with your purchase, we have got a refund and return policy to help.
Eligibility to Get a Refund:
- The product must be new, not opened, and still in the original packaging.
- You need to ask for a refund within 30 days of when you bought it.
- You’ll need proof of purchase, like an order number or receipt.
How to Get a Refund:
Contact our customer service team using the email or phone number on our website. Tell them your order details and why you want a refund. They will help you through the process and tell you what to do next.
Return shipping:
If we say it is okay to return the item, we will tell you how to send it back. Keep in mind, you might need to pay for the return shipping unless it is our mistake, like sending you the wrong thing or a defective item. We are here to sort out any refund or return issues fairly and quickly. If you are unsure about anything or have questions, just email our customer service team, and they will help you out.